Service, subscriptions & availability

Operator: Alphaorbit Holdings LLC. Effective October 26, 2026. Support and privacy contact: voteldeveloper@gmail.com.

Scope of service

Download and purchase availability depends on the App Store listing in your region. This page describes current functionality and subscription rules. Votel is for professional use by adults aged 18 or older. Obtain the required permissions for audio, meetings and participants before use. Online transcription and translation require internet, explicit consent and an available service. Results may contain errors; verify important information and do not use them as medical advice.

Availability

Votel is being developed for users worldwide. Online feature availability depends on your region, network conditions and service support. Testing eligibility is described in your invitation; download availability is confirmed in the store listing and release information.

Subscriptions and minutes

The current free allowance is 45 minutes per UTC calendar month. Personal, Professional and Advanced are monthly auto-renewing plans with 600, 1,500 and 3,600 minutes per Apple-verified billing period. All three paid plans have the same transcription and translation capabilities and differ in minutes. Apple shows the applicable price and currency before purchase. An annual plan is not offered here.

Live transcription and translation of the same audio count once toward minutes. Unused minutes do not roll over. Local recording can continue while online captions are paused; missing captions are not automatically filled in later. Restoring purchases restores existing usage rather than granting a fresh full allowance. Online captions stop when minutes run out or service is unavailable; check the app for local recording status. Network and service conditions apply. Compatibility with every device, meeting app or workflow is not guaranteed.

Purchases, cancellation and refunds

Apple handles purchases and renewal. Read the price, billing period and auto-renewal information shown by Apple before confirming a purchase. Cancel renewal through Apple subscription management. Uninstalling the app or deleting data does not cancel renewal. Apple decides refund eligibility and approval; Votel does not guarantee a refund or payment date. See Help for the steps.

Local files and software license

You manage local recordings, exported copies and backups. Confirm a recording was saved and replay it after stopping. Online service-data processing does not manage local files. Software obtained through the App Store is subject to the Apple Standard End User License Agreement and applicable store rules. Read the Privacy Policy for data and provider processing. Contact the public support email for help. These terms are written in English; if a translation differs from the English version, the English version prevails, except where local law requires otherwise.

Votel for iPhone

These terms also apply to Votel for iPhone. The iPhone app is in App Store review and is not yet available on the App Store; once listed, download and purchase availability will depend on the App Store listing in your region. With the same Apple purchase account, Mac and iPhone share one subscription and its minutes.